Okay. So, my name is Margaret Heffernan. I currently reside in the UK. I work in the US and the UK.

And among the many things I've done, I've written a book called Willful Blindness, which looks at how companies full of smart people manage to make gigantic blunders. And in the course of writing that book, I became very interested in -- if you want to go right back to the beginning -- kind of how do we decide what we believe is true and what we believe is not true and what might be the working conditions that

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